Quality Hair Products Delivered straight to your door.

Shipping

Due to the current restrictions within the UK we cannot tell you what date/day your order arrive, this will depend on Royal Mail and your local depot. Delivery times are out of our control. 

All processing times are up to date at the checkout when placing an order, the dispatch time shown is not a delivery time, this is the time it takes for the order to be processed in picking, packing and labelling, ready for Royal Mail to collect. 

We are unable to rush orders, please choose the correct postage option for your order to allow time for your products to arrive.

Please make sure your delivery details are correct at the time of ordering as we cannot be held responsible for lost parcels should it be a fault of your own.

If your parcel is returned by Royal Mail due to non-collection and verified by Royal Mail you will receive a refund minus the postage cost.

We do not combine separate order quantities to qualify for free postage, this must be selected at the checkout if free postage is offer is running at that time. Any requests to apply for free postage will be declined, this is not something we can amend.

Orders are processed and dispatched Monday - Friday only.

Excluding holidays. 

Standard Shipping UK - 5 Working Day Dispatch

Flat rate - £2.00 per order. 

1st Class Signed for - £3.50

Sent with Royal Mail (Monday-Friday)

Dispatched same day if order is placed before 11am - Excluding weekends and bank holidays

After 11am it will be sent the next working day - Excluding weekends & bank holidays 

Priority Dispatch - 'Jump the Que'

Dispatched same day if order is placed before 11am - Excluding weekends & bank holidays. 

After 11am it will be sent next working day - Excluding weekends & bank holidays. 

This dispatch options puts your order to the front of the que to be dispatched faster.

Free Standard Delivery - Orders over £30

Sent with Royal Mail (Monday-Friday)

We aim to dispatch your order within the recommended dispatch times.

Postage times are estimates and not guarantees. Please visit Royal Mails website for delivery information. 

These may be affected by factors which Bands N Bows Ltd has no control over including weather conditions, incorrect delivery addresses and delivery depot restrictions. Orders affected by such delays may take as long as 3 weeks to arrive. Bands N Bows Ltd will take no action on these orders during that time. 

Gift Packaging

Unless stated on product listings, all items are sold as they are seen with or without a backing card. Gift boxes are not provided unless these are purchased with a gift box listing. All orders are dispatched in a recyclable friendly cardboard postage box.

We are unable to offer the choice of left or right hand facing slides

Please be mindful before purchasing if you require specifications.

Should you have any problems with your delivery you can contact us at enquiries@bandsnbows.co.uk 

Orders that are returned back to us, through no fault of our own will be refunded excluding postage.

Although we are not liable for lost parcels, we will help to resolve the problem as soon as we can. 

We do advise that you check your local sorting office & neighbours before you contact us. 

If you think you have received an incorrect or faulty item, please contact us. We do need to receive this item back to proceed with a possible exchange or refund.

Local Collection
We do not have a shop or a retail space where you can shop our products. 

Order Updates
You will receive an order dispatch email when your order has left with Royal Mail.
We aim to have your parcel delivered to you within the working days timescales, this is mostly sooner. My products can take upto 14 days from making to delivery to your door.  If there happens to be a delay I will let you know.  If your items are returned back to me because you missed delivery or failed to pick it up from the sorting office or other means. Please note that it may take longer to get back to you and re-shipping back to you will cost. Also, please note due to Covid 19 there also maybe a Delay. But please give it time. Please be aware that during certain times of the year e.g. Christmas, New Year and other celebrations there may be a delay.